Data Protection

30c Platform Privacy Policy

This document explains how 30c collects, uses, stores, and protects the personal information of Malaysian users. Your privacy is our priority.

Effective Date: 1 January 2026  |  Version 1.5

Fully Encrypted Data User Privacy Controls Transparent Cookie Policy Secure MYR Payments No Data Sharing Without Consent Right to Data Deletion Reach Support Any Time Fully Encrypted Data User Privacy Controls Transparent Cookie Policy Secure MYR Payments No Data Sharing Without Consent Right to Data Deletion Reach Support Any Time

1Information We Collect

When you register and use the 30c platform, we collect several categories of information to provide you with a secure, seamless, and relevant service as a Malaysian user. The information collected includes:

Account Information

During registration, you are asked to provide your full name, email address, phone number, date of birth, and password. This information is used to verify your identity, create your account, and contact you regarding our services or account activity.

Device & Browser Information

We automatically collect technical information when you access the platform, including your IP address, device type, smartphone model, operating system, browser type and version, and language settings. This information is used to optimise platform performance across different devices and to identify any technical issues.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect the transaction details required — such as the account holder name and bank account number needed for fund transfers. 30c does not store credit or debit card information directly; all payment processing is handled through secure, licensed third-party payment providers.

Platform Usage Data

We record usage activity such as games played, bet amounts, active session duration, pages visited, and actions taken within the platform. This data helps us understand how users interact with 30c and allows us to continuously improve the user experience.

2How We Use Your Information

Information collected from 30c users is used exclusively for legitimate purposes directly related to the provision of platform services. The primary purposes for which this data is used are as follows:

Identity Verification

Ensuring every account belongs to a real individual who meets the age and country eligibility requirements.

Transaction Processing

Processing MYR deposits and withdrawals securely and accurately.

Customer Support

Allows our support team to assist you with account or transaction enquiries.

Platform Improvements

Analysing usage patterns to improve the quality of 30c games and interface.

We do not use your data for third-party advertising without your consent. Any marketing communications from 30c will only be sent to users who have opted in during registration or through their account settings.

3Cookies & Tracking Technologies

The 30c platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Session Cookies — Used to maintain your login session during active browsing. This cookie is deleted automatically when you close your browser.
  • Preference Cookies — Saves your preferences such as interface language and display format for a more convenient experience on future visits.
  • Analytics Cookies — Collects anonymised statistical data on how users interact with the platform, helping us understand which pages are most visited and where users may need additional assistance.
  • Security Cookies — Used to detect suspicious login activity and protect your account from unauthorised access.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of some 30c platform features, including the ability to stay securely logged in.

4Data Storage, Security & Third-Party Sharing

Storage & Security

All personal data collected by 30c is stored on servers protected with industry-standard encryption. We enforce strict access controls — only authorised personnel may access users' personal information, and only when required for service purposes. Data is retained for as long as your account remains active or as needed to fulfil our legal obligations. Following account closure, data that is no longer required will be deleted or anonymised within a reasonable timeframe.

Third-Party Sharing

30c does not sell, rent, or share your personal information with third parties for marketing or advertising purposes. However, there are limited situations where we may need to share your information:

  • Payment Providers — Information required to process MYR transactions is shared with licensed payment providers acting as data processors under strict confidentiality agreements;
  • Legal Compliance — We may be required to disclose information to relevant authorities when mandated by Malaysian law or a valid court order;
  • Fraud Prevention — In cases of suspicious activity, information may be shared with security agencies or trusted service partners for investigation and user protection purposes.

In all of the above instances, 30c ensures that any information sharing is conducted to an equivalent or higher standard of data protection.

5User Rights, Policy Updates & How to Contact Us

Your Rights Regarding Personal Data

As a 30c platform user, you have the following rights regarding your personal data, subject to applicable data protection laws in Malaysia:

  • Right to Access — You have the right to request a copy of the personal information we hold regarding your account. Access requests may be submitted via our support email;
  • Right to Rectification — If any of your personal information is inaccurate or incomplete, you have the right to request a correction. Basic details such as your phone number and email address can be updated directly in your account settings;
  • Right to Erasure — You may request the deletion of your account and associated data. Such requests will be processed once all financial obligations and legal compliance requirements have been fulfilled. Certain data may need to be retained for a specified period to meet legal requirements;
  • Right to Withdraw Consent — You may withdraw your consent to receive marketing communications at any time via your account settings or by contacting our support team.

Changes to This Privacy Policy

30c reserves the right to update this Privacy Policy from time to time to reflect changes in data handling practices, legal requirements, or service improvements. Users will be notified of any material changes via an in-platform notice or email. Continued use of the platform after changes are published will be considered acceptance of the updated policy. The "Effective Date" at the top of this document will be updated whenever changes are made.

How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or 30c's handling of your personal data, please reach out to our support team:

  • Privacy Email [email protected] — privacy-related enquiries receive a response within 3 business days
  • Support Operating Hours 24 hours a day, 7 days a week in Bahasa Melayu
  • FAQ Browse FAQ page for answers to frequently asked privacy questions

Your Data is Safe with 30c

We are committed to handling your personal information with the utmost integrity and to the highest data protection standards. Register an account today and enjoy a safe sports and casino entertainment experience with 30c.

Bahasa Melayu